The Most Important Thing You Need To Know About Arlo Camera Offline

Is your Arlo camera offline? Yes? Then, how can you troubleshoot it? Well for that you have landed on a right page. The following article is for that only.

 If your Arlo camera is offline, follow these steps:

1. If camera is offline after you switched to a new router or made changes to your Internet network, press and release the Sync button on the Arlo Smart Hub or Arlo base station. Internet LED blinks for 10 seconds, and then your Arlo camera resumes normal operation.

2. Then, open and close your camera battery door and notice the camera LED behavior when the door is closed:

·         LED does not light. Check to make sure the batteries are installed in the correct orientation. Check to make sure the batteries are not completely dead.

·         LED blinks blue rapidly. Then camera has synced to a base station.

·         LED blinks blue once. Re-sync the camera to the base station.

·         LED blinks amber. Then, replace the batteries.

3. Next, check the camera connectivity:

·        Do note the distance between the camera and the base station. You can simply place your Arlo camera a maximum of 300 feet (90 meters) from the base station. If camera is farther away from the base station, it might be connecting and disconnecting because of the distance from the base station.

·        Then, note the number of walls between the camera and the base station. Camera might go offline if metal objects or thick walls and ceilings exist between the camera and the base station.

·        If you have an access point or other Wi-Fi device close to the base station then, your Arlo system might be experiencing Wi-Fi congestion. Do move the base station away from other Wi-Fi devices.

4. Further, check your Arlo Smart Hub or base station status:

·         If Internet LED on your base station is solid green, the Arlo Base station is connected to the Internet.

·         If LED is amber, the base station is not connected to the Internet. Do verify that the Ethernet cable is connected to a LAN connection.

5. Do ensure that your camera is synced to the base station:

·         Check your Arlo library for the last recording for that camera.

·         Open and close the camera battery door. If the LED blinks blue once and it does not rapidly blink blue later, then you must re-sync your camera.

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